Planning and Support:
Our proven methodologies and deep industry experience allow us to provide planning, management and elbow to elbow staff, to assure your go-live success.
Our Go-Live planning and support projects deliver the following:
- Product specialists -- at the elbow and with boots on the ground
- Quickly responding to address application and workflow questions
- Efficiently triaging the issues and providing quick answers
- Specific Application and version experience
- Previous go-live Support Experience
- Real life workflow and operations experience
- Excellent communications skills
- Top notch interpersonal relationship skills
- Experienced in high pressure situations
- Project Managers
- Planning, managing and coordinating a smooth go-live event
- Customized scheduling and staff requirements plan
- Resource recruitment and communication planning/coordination
- Management of elbow to elbow resources
- Single point of accountability for go-live staffing
The results and value of a Cordea Go-Live:
- Satisfied users of your new systems
- Happy Physicians
- Happy Clinicians
- Motivated resources
- Energetic resources
